← Back to DiggerSafe

Support

Need help with DiggerSafe? We're here to assist.

Contact Us

For any questions, issues, or feedback about the DiggerSafe app, email us directly and we'll get back to you as soon as possible.

Email diggersafe@gmail.com

Frequently Asked Questions

How do I start a pre-start inspection?
Open the app, select a machine from your Fleet list (or scan its QR sticker), and tap "Start Pre-Start Check." Follow the guided checklist through each phase.

Why is a machine showing as "Grounded"?
A machine is automatically grounded if a critical item fails inspection. It will return to "Active" status once a subsequent inspection passes all items.

How do I generate a QR sticker for a machine?
From the machine's detail screen, tap "QR Tag" to generate a printable sticker. Operators can scan this to start an inspection directly.

How do I manage or cancel my subscription?
Subscriptions are managed through your device's App Store or Google Play account settings, under Subscriptions.

How do I request my data be deleted?
Visit our account deletion page for instructions.

Business Inquiries

For partnership, enterprise, or fleet-scale inquiries, contact diggersafe@gmail.com.